Article 16
Right to rectification

 

Data subjects can request to supplement inaccurate personal data.
Impact
Unless every field of personal data is collected when first created, any data subject, at any time, can request (Article 25) a copy of their information and possibly supplement missing or inaccurate data.
Solutions
Manual: Build flows or APEX to locate customer data and build processes to notify and update.
Automated: Case Type templates in Cloud Compliance
Next: Article 17
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