Article 16

Right to rectification

 

Data subjects can request to supplement inaccurate personal data.

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Impact

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Unless every field of personal data is collected when first created, any data subject, at any time, can request (Article 25) a copy of their information and possibly supplement missing or inaccurate data.

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Solutions

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Manual: Build flows or APEX to locate customer data and build processes to notify and update.

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​Automated: Case Type templates in Cloud Compliance

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Next: Article 17

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