​Article 17
Rectification and erasure commonly referred to as Request to be forgotten (RTBF)
Any data subject has the right to request their information be removed within 30 days. 
Impact
Personal information is often spread across multiple standard or custom objects. The most common objects are Leads, Contacts, Person Accounts and Users.

 

As lead is converted to contact/person account, the personal information is replicated and stored in multiple objects. 
Solutions
Manual: Locate all customer data using flows or APEX to find records that require deletion.​
Automated: De-identification
Next: Article 20
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All statements for informational purposes only

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